About Global Emergency Group, Inc. (GEG)

Background

Team Credence, through the Humanitarian Assistance Support Contract (HASC), provides operational and administrative support to the State Department in support of United States Government (USG) humanitarian assistance. Global Emergency Group, Inc. (GEG) is the Field Programs Support Lead for Team Credence and HASC. Founded in 2007, GEG supports Team Credence on HASC by providing operational and monitoring support services to the State Department as it responds to crises around the world.

Requirements Overview

Through HASC, GEG has ongoing human resources and talent management requirements. The HR Coordinator - HASC will coordinate HR-related systems, processes, and functions for the HASC contract. This role reports to the GEG HR Lead and works closely with the GEG Director of Talent & Recruiting,  Finance team, and Field Programs Directors.

Scope of Work

Position Description:

 The HR Coordinator - HASC will coordinate day-to-day human resources support for the HASC contract, ensuring that HR processes, contracts, onboarding, benefits support, file management, compliance coordination, recruitment support, and staff inquiries are handled consistently, securely, and in alignment with GEG and contract requirements.

The HR Coordinator will:

·        Provide support to HR Lead for GEG HASC employees and consultants.

·        Update and refine standard operating procedures and workflows for various elements of HR functions, as needed.

·        Ensure that all employee agreements and consultant contracts under the HASC contract meet the requirements of GEG and GEG partners, including drafting contracts, managing their execution and storage, as well as any extensions or modifications.

·        Implement the performance and development strategy for the HASC team.

·        Responsible for the onboarding and orientation for all new GEG HASC employees and consultants.

·        Coordinate the HASC personnel inputs to the US benefit program working closely with the HR Lead, HR Coordinator GORS, and the GEG broker.  Support the field HASC team with questions related to global benefits and liaise with the Field Administrators for any benefits provided to local employees.

·        Ensure GEG compliance with relevant labor laws and regulations.

·        Support the HR lead in the finalization of the GEG employee handbook.

·        Manage and service the HR email account, ensuring timely response to all messages/inquiries.

·        Own, consolidate, and manage file storage systems for safely and securely storing all HASC HR related information, with particular attention to safety, security and privacy of confidential documents and personal information.

·        Support and backstop as necessary the GEG Director of Talent & Recruiting in various elements of recruitment, including the posting of positions, the gathering of applications, and any other areas needing support.

·        Support GEG in meeting the highest levels of client satisfaction.

·        Remain accessible to the GEG team as a human resources specialist.

·        Coordinate with other HR team members as needed.

·        Other duties as assigned.

Position Qualifications

Required:

·        Education and Experience: Bachelor’s degree with at least 3 years of relevant experience, master’s degree with relevant coursework and at least 1 year of relevant experience, or high school diploma with at least 6 years of relevant experience.

·        5 years’ proven experience in HR management within the humanitarian sector, USG or internationally.

·        A sound understanding of human resources’ best practices, policies and systems.

·        A good knowledge and application of contract employment.

·        Experience of staff onboarding.

·        Exceptional attention to detail.

·        Excellent communications skills – written and verbal.

·        A commitment to humanitarian principles.

·        Proven ability to contribute to a strong team.

·        A demonstrated high level of personal responsibility, self-motivation and leadership ability.

·        Demonstrated professional aptitude that includes, but is not limited to, being responsible, disciplined, adaptable, accountable, client-focused and having a strong work ethic.

·        “Can-Do” attitude and ability to overcome significant challenges by using problem-solving techniques, open-mindedness and adaptability.

·        Strong team, problem-solving and inter-personal skills.

·        Strong relationship builder and exceptional communication skills.

·        Proven respect for others regardless of age, gender, economic status, cultural background, nationality, religion, political affiliation, race or sexuality.

·        Values consistent with the GEG Way including integrity, honesty, courage, acting in an honorable manner and respect of all others.

Desirable:

·        2 years + experience working at field level in humanitarian emergencies.

·        Previous experience working domestically in HR within the U.S.

·        Sound knowledge of US labor law.

·        Previous HR experience in Western or Eastern/Central Africa or South America region.

·        Spanish or French language proficiency.

Competencies/Performance Criteria:

·        Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

·        Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to organization policies and procedures.

·        Interpersonal Skills: Demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.

·        Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization.

·        Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.

Working Conditions:

The consultancy is work-from-home and should ideally be either full-time or close-to-full time, with an expectation that s/he will be online and work for at least 50% of normal Washington DC working hours.

ABOUT GLOBAL EMERGENCY GROUP

Founded in 2007, GEG is a benefit corporation that supports vulnerable people affected by crisis in more than 52 countries by providing a broad range of humanitarian support services to a wide range of organizations, including the United Nations, the International Red Cross and Red Crescent Movement, donor governments, companies, major international and national NGO’s and local communities. Every day, these organizations and communities rely on GEG’s emergency response expertise, and on the combined capabilities and dedication of its people to implement strategies, find solutions and seize opportunities to assist the world’s most vulnerable people.

Global Emergency Group is committed to being an equal opportunity employer and recruiting people of diverse backgrounds and experiences. GEG does not discriminate on the basis of race, religion or belief, color, gender, sex, sexual orientation, marital status, family structure, age, medical condition, disability, ancestry, national origin or ethnic group. All recruitment decisions are made on the basis of qualifications, merit and business need.

HOW TO APPLY:

Please send your motivation letter and CV in English to talent@globalemergencygroup.com no later than 6 October 2026, with GEG HR Coordinator - HASC as the subject title of your email.